

Tbilisi Saburtalo Hotel by Mercure Overview
First Impressions
Walking into Tbilisi Saburtalo Hotel by Mercure, you immediately get that feeling of being somewhere that knows what it’s doing. This four-star property sits right on Kazbegi Avenue in the Saburtalo district, and honestly, the location couldn’t be better planned. The lobby has this clean, modern vibe without being sterile — you know what I mean, where everything looks nice but still feels welcoming. What really caught my attention was how many guests seemed to be returning visitors, which always tells you something about a place.
The Saburtalo Advantage
Here’s what I love about this spot in Tbilisi — Saburtalo is where locals actually live and work, so you’re getting the real city experience without being stuck in some touristy bubble. The metro station is practically next door, which means you can zip into Old Town or anywhere else in about fifteen minutes. But honestly, there’s plenty happening right in the neighborhood. I mean, you’ve got proper Georgian restaurants, cafes where people are actually working on laptops, and that authentic city energy that makes you feel like you’re experiencing the real Tbilisi.
Room Experience
The room I stayed in was exactly what you’d expect from Mercure — thoughtfully designed without any unnecessary fuss. Everything worked properly (which isn’t always a given when you’re traveling), and the bed was genuinely comfortable. The bathroom was modern and well-maintained, plus there’s decent storage space for your stuff. What I appreciated most was the soundproofing — even though you’re on a main avenue, the traffic noise doesn’t really penetrate, so you can actually get a good night’s sleep.
Breakfast Worth Mentioning
Look, hotel breakfasts can be hit or miss, but this one actually impressed me. They’ve got this extensive buffet setup with everything from traditional Georgian options to full English breakfast items. The continental spread is solid, and they clearly put effort into accommodating different dietary needs — I saw proper vegetarian, vegan, and gluten-free options that didn’t look like afterthoughts. The coffee was decent too, which honestly makes or breaks my morning. The restaurant area gets busy around 8 AM, so if you prefer a quieter breakfast experience, aim for earlier or later.
Why Guests Love It
There’s something to be said for a hotel that consistently delivers what it promises. The staff genuinely seems to care about making your stay work well, and the repeat guest rate here speaks volumes. Couples especially seem to appreciate the location — and after staying here, I totally get why. You’re close enough to everything that matters but far enough from the tourist crowds to feel like you’re experiencing authentic Tbilisi life. The parking situation is sorted if you’re driving, and the whole operation just runs smoothly. It’s one of those places where you don’t have to think about the logistics of your stay, which lets you focus on actually enjoying the city.
Tbilisi Saburtalo Hotel by Mercure Accommodations
| Accommodation | Details |
|---|---|
| Superior Double Room | 1 double bed and 1 sofa bed for 3 adults, 1 child |
| Standard Double Room | 1 double bed for 2 adults, 1 child |
| Superior Twin Room | 2 single beds and 1 sofa bed for 3 adults, 1 child |
| Standard Twin Room | 2 single beds for 2 adults, 1 child |
| Queen Room – Disability Access | 1 double bed for 2 adults |


Reviews of Tbilisi Saburtalo Hotel by Mercure
Хатагов from Russia (10/10)
One of the best offers in Tbilisi. They have upgraded my room to the higher category for free. The room is clean and big.
Kamal from United Arab Emirates (10/10)
The reception staff was amazing especially Mariami, always welcoming, smiling and helpful.
The room was spacious and comfortable.Gamal from Israel (10/10)
The reception staff is very kind, especially Mrs. Achi. An amazing woman gave service with all her heart
Анатолий from Turkey (10/10)
Wonderful workers of hotel – Ani, Tamari – thank you to them for smiles and kindness.
Binu from Qatar (8/10)
Location was very convenient for my trip.
Vadim from Israel (10/10)
The bed is very comfortable, all the facilities are new. I'd especially mention Anna from Hotel stuff, she was friendly and offered support in quite stressful situation
Ghassan from Saudi Arabia (8/10)
Once I reached the hotel , Anna welcomed me and told me that they offered me an upgrade for my room from standard to superior.
That was very nice from her
The location was good you will find Paul cafe near to the hotel
We stayed one night and for sure will returnMehmet from Turkey (8/10)
if you need to stay around Saburtalo, probably the best choice, nice staff
Sergei from Cyprus (10/10)
Friendly staff, clear and comfort room, location near subways.
Special thanks for administrator Anna!Lika from Russia (10/10)
The room was very clean and comfortable!
Staff were very helpful and kind!
Ana and Ioane, thanks again for your service and hospitality!!
Will come back soon!
Facilities
View:
- City view
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproofing
- Interconnected room(s) available
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen:
- Electric kettle
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Terrace
Living Area:
- Seating Area
- Desk
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Georgian
- Russian
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Great for your stay:
- Restaurant
- Private bathroom
- Air conditioning
- View
- Free WiFi
- Flat-screen TV
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Shower


House Rules at Tbilisi Saburtalo Hotel by Mercure
Pets:
- Pets are not allowed.
Groups:
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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Location:
Free WiFi:
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