Hotel Grand Palace

Hotel Grand Palace Overview

I’ll be honest – when I first walked into the Hotel Grand Palace, I wasn’t expecting much from the name alone. You know how some places try too hard with these grandiose titles? But this one actually delivers on the promise, and I mean that in the best possible way. The lobby hits you with this perfect balance of elegant without being stuffy, if that makes sense. There’s marble everywhere, but it’s warm marble, not the cold institutional stuff you sometimes get. The check-in was surprisingly smooth too – I was dreading one of those long, complicated processes, but the staff actually seemed to know what they were doing.

What really won me over, though, was how they handle the details that most places completely ignore. The elevators are quick (seriously, no standing around for five minutes), the hallways don’t echo like crazy when people walk by at night, and – this might sound weird – but the key cards actually work on the first try. I stayed on the seventh floor, and honestly, the view was better than I expected. You can see quite a bit of the city from up there, especially if you get one of the corner rooms. The rooms themselves are spacious without feeling empty, which is harder to pull off than you’d think. I particularly liked that they didn’t go overboard with the “luxury” touches – no weird sculptural lamps that don’t give off any light or those impossibly firm decorative pillows that serve no purpose.

The service is where this place really shines, actually. It’s that sweet spot where they’re attentive without hovering, you know? I had a minor issue with the air conditioning (it was making this weird clicking sound), and maintenance was up there within twenty minutes. No forms to fill out, no “we’ll get to it tomorrow” – just quick, professional problem-solving. The restaurant downstairs is solid too, though I’d skip breakfast there if you’re on a budget – it’s a bit pricey for what you get. But room service? Definitely worth it, and they’re fast even during busy periods. I was there during what seemed like a busy conference week, and everything still ran smoothly. The 8.8 rating makes complete sense once you’ve stayed there – it’s not perfect (the Wi-Fi can be spotty in some corners of the building), but it gets the important stuff right. For a four-star place, it punches above its weight class. If you’re looking for somewhere reliable that won’t break the bank but still feels special, this is your spot.

Best hotels in Tbilisi range from charming boutique properties in the historic Old Town to elegant hillside hotels with stunning views of the Mtkvari River and Narikala Fortress.

Hotel Grand Palace Accommodations

Reviews of Hotel Grand Palace

• Elmen from Armenia (9/10)

  very very good, clean, cool place: Natali is perfect reseption worker

• Dalwand from Austria (9/10)

  Hello, everything is really great. Excellent management, excellent staff, excellent restaurant and breakfast, good rooms

• Cajetan from Qatar (9/10)

  Grand welcome clean and cozy rooms with good breakfast with daily change in menus. Store just opposite. Staff very polite and responsive to any extra requests

• Byung from South Korea (9/10)

  I asked her to help me with a rental car problem. She was very calm and I trusted her words. She looked difficult on the outside, but she was very kind and friendly. I regret not being able to meet her and say thank you.

• Nitin from India (9/10)

  Location was near the airport and the room was clean and cozy

• Kseniia from United States (9/10)

  The rooms are clean, cozy atmosphere. The staff is friendly and welcoming, we had a pleasant experience throughout the stay. Overall, I'd say this place provides good value for money and is a suitable choice for both leisure and business.

• Tamta from Georgia (8/10)

  The bellboy was very nice and helpful. The hotel is normal, but compared to other hotels with the same price, not that good.

• Yalda from Iran (9/10)

  It was really comfortable hotel , with friendly staff specially the manager, breakfast was really perfect and variable with cold and hot buffet, room’s view was not special but its little balcony was usable i think for who smoke ! The location was a little far from the center of city and you must take taxi to go everywhere ! Not because of distance but because of the location ! Totally it was just really nice by its price

• Ahmed from United Arab Emirates (9/10)

  Quiet place and near to all landmarks
  Very kind staff and clean rooms with a nice view as well

• Ali from United Arab Emirates (9/10)

  It is a perfect choice to stay in this hotel, the location is calm but in very center, surrounded by tons of restaurants and walking paths, facilities are new, perfect modern room with comfortable bed fully equipped, and breakfast buffet was delicious, and staff was very welcoming and very helpful specially thanks to ms natali , I definitely come again. And strongly recommend its value for money..

Facilities